Public Education;911 Calls

I worked for a while in a large county answering cellular 911 calls. If you ever worked in a dispatch center you would know that you get a ton of goofy calls. It has always been a personal mission of mine to educate people on making a 911 call. Some people argue, some do not listen and some are just plain goofs. Read this article and pass it along.

This article will address what to expect when calling 911, more specifically what to expect when calling 911 from your cell phone. I myself worked for a large public entity serving 2.1 million people answering cell 911 calls. Most callers trusted that we were professional and had their best interest at heart and would be able to handle their situation efficiently. But there was that small minority of callers that either did not understand, did not want to understand or did not care how the system works. Read more...